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Coronavirus protocols

Date Added 13/03/2020

With the news dominated by Coronavirus, we wanted to let you know that everyone at Hoopers Residential are vigilantly implementing enhanced protocols to ensure safety.
We are closely monitoring the guidance of the World Health Organisation, Public Health England and the NHS regarding the spread of the virus and our focus is to ensure we continue to meet customer/client needs.
Here`s what we`re doing.
 We are encouraging all employees to be vigilant about frequent hand washing.
 We`ve enhanced our already robust cleaning within our offices [and cars].
 We are taking steps to ensure the welfare of our employees. This includes instructing employees who feel ill to stay home and consult their healthcare providers.
 We are currently implementing a `no hand shake greeting policy`.

Some useful guidance for you.
 If you have been in contact with someone who has contracted the Coronavirus please advise us accordingly via email
 If you are in isolation, please advise us accordingly
 If you have travelled to any foreign countries please make sure you`re following the latest NHS guidance
For viewings we are taking all reasonable precautions necessary and will cancel/suspend appointments if we feel this is necessary.
The same is true for the lettings side of the business and any maintenance or repairs will be dealt with on a case by case basis. We will of course inform tenants and landlords if we are unable to deal with any issues in our usual timely manner.
We would like to reassure you that we are doing everything we can to promote a safe and secure sales and lettings experience.



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